FAQs I’ve received a message about my sponsored child from someone on Facebook. What should I do? If you have been contacted by your sponsored child, please let us know as soon as possible as our child sponsorship team in Uganda can investigate. We have a duty of care to protect our sponsors and sponsored children, which is why we manage all correspondence on your behalf. Please don't respond to the message - simply continue communicating with your sponsored child through the normal letter writing process. We want to do all we can to protect our sponsors and our children, which is why we manage all correspondence on your behalf and will investigate any concerns you have about social media.